COMMUNICATING WITH OUR STAFF:
1. We always want to have an open communication with our customers. You can reach us by phone at 337-422-7077. Please leave us a detailed message if we are not available, email us, or message us on Facebook.
INCLEMENT WEATHER CLOSINGS:
1. In the event that the gym must be closed due to inclement weather, we will email, text, and post on facebook about the details of the closure.
2. If your child is already at practice and weather causes us to end practice early, we will contact you via text and/or phone call to pick up your child. Please be sure to have a current phone number in our system.
ENROLLMENT RELATED QUESTIONS:
1. When do you take enrollments?
We are always taking enrollments.
2. Do you have makeup classes?
Yes, you can makeup a class that you have missed. In order to arrange a make-up class, please email us at firstname.lastname@example.org. You need to have missed a class during your regularly schedule classes to make-up the class.
4. What does my child need to wear to class?
For girls: One piece leotards. We do not allow two piece leotards for the safety of the gymnasts. For boys: t shirt and shorts. We have cubbies in the gym for their shoes. We have leotards for sale in the Pro-Shop in the office.
5. Do you have FREE trial classes?
Yes, you can try out a class before you register. Email us at, Solagym@gmail.com, and let us know you would like to come try out a class.
6. I'm not sure what class to enroll my child in, how do I know which one to choose?
The best way to find out what class to enroll your child in is to have him/her evaluated by a coach. That will help us determine what class to enroll her/him in. Email us or call us 337-422-7077.
7. Do you have classes over the Holidays?
Our recreational and tumbling classes are not in session during holidays. We follow Lafayette Parish School System Holiday Schedule. Our Holiday Schedule is on the "Info" page.
8. My child is 2, but is turning 3 next month. Can I enroll him/her in the preschool class now?
We have a strict policy that states that a child must be 3 at the time of enrollment for our preschool classes. For kids walking-3 years, we have a Mommy and Me class. Email email@example.com for more information.
9. What is Parent Watch Week?
Parent Watch Week is where we invite parent's to come watch their child(ren) show off their new skills that they learned toward the end of each session.